A custom domain essentially allows you to personalize the URL of your CozyCal booking page. Instead of using the default URL provided by CozyCal, which generally includes the CozyCal domain and some identifier related to your account, you can change it to reflect your own domain.

Custom domains work by pointing a domain name you own to another web address, in this case, your CozyCal booking page. To make this work, you would need to set up a CNAME record in your domain's DNS settings to point to CozyCal's servers.

Understanding CNAME Records

Below, we explain the key components of a CNAME record using a general example.

Example CNAME Record

• Type: CNAME
• Name: book
• Target: cname.cozycal.com

What Each Part Means

• Type: CNAME

  The "Type" specifies the kind of instruction you’re providing for your domain. CNAME stands for "Canonical Name," which means the domain name is an alias (or nickname) for another domain. In this case, a CNAME record tells the internet that a subdomain, like book.yourbusiness.com, is an alias for cname.cozycal.com, where your CozyCal scheduling page is hosted.

• Name: book

  The "Name" is the subdomain you’re setting up, which comes before your main website (e.g., example.com). In this example, "book" is the chosen subdomain, so book.yourbusiness.com is the custom address for your scheduling page. You can choose a word like "book," "schedule," or another term that suits your brand.

• Target: cname.cozycal.com

  The "Target" is the destination where the subdomain points. It’s like telling the internet, “When someone visits this subdomain, redirect them here.” In this case, cname.cozycal.com is the address where your CozyCal scheduling page is hosted. When someone visits book.example.com, they are seamlessly directed to your CozyCal page while keeping your custom subdomain in the browser’s address bar.

Analogy: A Business Sign

Think of setting up a CNAME record like putting up a sign for your business to guide clients to the right location:

• Type (CNAME): This is the type of sign you’re using. A CNAME is like a sign that says, “This isn’t the actual location, but it points you to the right place.”
• Name (book): This is the text on the sign, such as “Scheduling Office.” You chose "book" to create a professional and branded address like book.yourbusiness.com.
• Target (cname.cozycal.com): This is the actual address of your scheduling page. The sign directs visitors to cname.cozycal.com, where your CozyCal page is hosted.

When someone types book.yourbusiness.com into their browser, the CNAME record acts like a sign, guiding them to your CozyCal scheduling page while maintaining your custom, branded subdomain in the browser’s address bar.

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