CozyCal Knowledge Base
CozyCal Knowledge Base
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Set up email notifications

On the Guest Notifications page, each automatic email notification comes with a default template. You can edit each email template based on your needs.

Click into the event type you want to edit, and then go to Guest Notifications

Confirmation Email

Confirmation emails are sent out to guests containing key details of the scheduled meeting. You can add additional variables to the email by clicking on Add variable...

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Tip: Email notifications are sent out from the domain notifications@cozycal.com. You can add your own email address to the email template so guests can contact you if needed (Example: If you have any questions, please email me at kat@cozycal.com)
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Reminder Email

You can set up to 4 email reminders for your guests. By default, 2 automatic reminder emails are sent to your guest 1 day and 3 hours before the event starts. To change this setting:

  1. For existing reminders, you click on the drop-down menu to change the time when they are sent out to guests.
  2. Click on Add another reminder to add more reminder emails. You can also delete any event reminders from the list.
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Tip: to save time, you can click on "Save and Copy" to copy the email reminder setting to other event types on the booking page.

Edit reminder email template

The default reminder email template comes with key variables that contain important information of the scheduled appointment such as event type, date and time.

But you can add additional information to the email's content. For example, we don't provide white-label emailing yet, so this is a good place where you can add your email address for guests to contact you if needed.

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Quick reminder: to save time, you can click on "Save and Copy" to copy the email reminder setting to other service types on the booking page.
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